6:15pm The delay in the mobile network service has been restored. If you are still experiencing issues with your remote service your unit may need to be reset locally. There is a small reset button underneath the unit, please hold this button for 5 seconds and allow the unit to reinitialise. For further details on how to reset your unit please click here
5:45pm We have been made aware of recent mobile network issues that are causing delays to a small portion of our remote service. We have been advised that the mobile operators are working on a fix and we’ll continue to monitor the situation and provide updates as it changes.